Appointments

The waiting room

The waiting room

****Update 18/04/2019
We have had a new BT phone system installed and are having extreme problems with the system if you can’t leave a message please use the e-mail : [email protected], to cancel appointments or for emergency appointments. We apologise for any inconvenience caused.

The Practice will be closed on Good Friday and Easter Monday and will reopen on Tuesday 23rd April 2019 at 08.30am
For patients of this practice in cases of dental emergency including pain, swelling and trauma please telephone NHS111 or https://www.nhs.uk – Nhs Choices Website to find an emergency dentist in your area.

Appointments

To make a routine appointment please telephone 01522 520997 after 10.00 am.

You can express a preference about which dentist you wish to see. We will make all reasonable efforts to ensure that your request is met, but this may not always be possible.

Appointment cancellations

If you are unable to attend your appointment, please notify the practice as soon as possible so that your appointment can be offered to someone else. 24 hour notice of your cancellation would be appreciated.

Failure to Attend

We understand that circumstances arise that may prevent you attending your appointment and informing us. Our practice policy in relation to failure to attend appointments allows for two missed appointments. We will be unable to see patients who fail to attend 2  of their appointments.

Emergency & out of hours care

Patients of the practice who have a dental emergency ( including pain, swelling and trauma)  should telephone 01522 520997 at 08.30am and speak to our reception team or leave a recorded message and a member of staff will return your call at the earliest opportunity to discuss your treatment needs. Emergency appointments are allocated from 8.30am.

For routine and non emergency appointments, please call our reception team after 10am.

Patients of the practice who have a dental emergency when the practice is closed should telephone 01522 520997, and a recorded message will give details of the NHS Direct telephone number.